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Measurement
The TMR metrics system tracks and reports on primary client activities to optimize order and claims processing production and distribution processes, while reducing costs. Ordering and Inventory metrics minimize overstocking, backorders, waiting, and waste. Campaign metrics facilitate directed campaigns for maximum response rates. Incentives metrics measure sales while minimizing fraud.
Distribution Metrics
- Total orders, line items & pieces
- Average turn time
- Average turn time of BKO
- On time delivery
Inventory Metrics
- Active vs. inactive items
- Hold & obsolete items
- Items available as POD
- Electronic & convert to POD
- Slow & non movers
- Inventory turns
Print Metrics
- Total print and proof orders
- Items printed as POD
- Average turn time
- On time delivery
Incentive Metrics
- Number of sales associates
- Number of claims
- Real time program expenditure
- Audit & duplicates volume
- Number of participating retailers, consumers or sales associates