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Business Processes Outsourcing (BPO) is the outsourcing of the internal operations and responsibilities to a specialized provider that focuses on that area of service.
The majority of TMR’s work, whether it is product fulfillment, document management, printing, fulfillment, distribution or incentive programs, was once managed internally by our customers, as they grew, acquired, or moved, they chose TMR as their provider of these services. TMR offers three major categories of service:
Document Management, Printing, and Fulfillment Outsourcing
Creating, producing, storing and finding documentation accounts for up to 1-5% of organizations detectable cost structure. Unfortunately the majority of these costs are hidden in the form of lost productivity. Our clients typically look for a service provider that can offer a broad range of services and reduce document process costs.
Incentives Programs Outsourcing
Most companies use incentive programs for one of two reasons:
TMR provides a combination of systems, support and expertise for companies that manage large incentive programs. Often these programs were managed using pen and paper or faxes, as a result the record keeping and integrity of the program were faulty. We institute rules and build audit tools allowing our customers to manage their programs effectively and enlist the best-in-class programs.
Product Fulfillment
TMR has provided product fulfillment services for close to 40 years.